Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I want to look at e-mails for December 2014

  • 5 பதிலளிப்புகள்
  • 6 இந்த பிரச்னைகள் உள்ளது
  • 4 views
  • Last reply by Matt

All e-mails have been deleted before Jan 2015 i would like to find e-mails for November and December 2014

All e-mails have been deleted before Jan 2015 i would like to find e-mails for November and December 2014

All Replies (5)

You need look at your Thrash folder, if they aren't there, maybe your Thunderbird are configured to get messages after this date, you can change it going to Edit >> Account Settings >> in the right panel click on Synchronization & Storage and see your configurations about Synchronization dates. Also look at your webmail, maybe the provider deleted your messages.

Diego Victor மூலமாக திருத்தப்பட்டது

Still cant get anything further back than Jan2015

Did you try see in the webmail if your messages still are there?

it was helpful but still no further back in time

What email provider? What are the account settings shown in troubleshooting information on the help menu? If the account is IMAP. What ios your mail providers retention settings? Do they auto age and delete mail over say a year old?