Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I used the firefox refresher and I lost EVERYTHING. PLEASE HELP

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by FredMcD

Poochhurley
Poochhurley
more options

Yesterday, My browser was running slow, so I used the Firefox Refresh. I lost everything I had - my bookmarks, everything on facebook, all of my settings on my toolbars - all of it. I know there has to be a way to retrieve it, but I don't know how. Can you help me please.

Yesterday, My browser was running slow, so I used the Firefox Refresh. I lost everything I had - my bookmarks, everything on facebook, all of my settings on my toolbars - all of it. I know there has to be a way to retrieve it, but I don't know how. Can you help me please.

All Replies (1)

FredMcD
FredMcD
more options

Refresh Firefox {web link} is a LAST RESORT ! !

Refresh Firefox - reset add-ons and settings

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs.

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles