We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla firefox in my windows 7 keep on crushing?

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by ilaryP84

So I have a Toshiba Satellite with windows 7 and Firefox as my default internet browser, it was working well until last week. I don't know what happened but if I'm on internet more than 2 hours Firefox is blocking the "non responding" window is coming up or it crash and shut it self. Is getting really annoying, How can I solve this?

So I have a Toshiba Satellite with windows 7 and Firefox as my default internet browser, it was working well until last week. I don't know what happened but if I'm on internet more than 2 hours Firefox is blocking the "non responding" window is coming up or it crash and shut it self. Is getting really annoying, How can I solve this?

All Replies (2)

Hello there,

It sounds like your browser is either not up-to-date or might be infected with corrupt cookies and cache, but there is nothing to worry about.

If you could follow the steps below to delete your browser history:

1. Click the menu button, choose "History", and then "Clear Recent History" 2. Select how much history you want to clear ( Everything is recommended) 3. Finally, click the "Clear Now" button.

Also, if you haven't got the latest version of Firefox please follow the link to upgrade: https://support.mozilla.org/en-US/kb/update-firefox-latest-version

Hope this helps!

I try those steps and nothing change. My browser is up to date and I have the last version of firefox. Now it does this or is going to shut off and a pop windows is coming up saying "plugin container for Firefox stop working app crash 36.0.0.5531" or the server freeze for a couple of seconds and than is going back to normal. Is really annoying since is happening every 5 minutes. Any solutions?