Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox opens but will not conduct any search or open a webpage

  • 2 பதிலளிப்புகள்
  • 4 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by glennhughson

glennhughson
glennhughson
more options

I can open up firefox but the browser will not respond. I type a search or a page in firefox but it does nothing. If I open a new tab and do the same, it still does nothing; not even the initiation of trying to load a page.

I cannot find anything on this on any help site and would really like to get back to using firebox.

I can open up firefox but the browser will not respond. I type a search or a page in firefox but it does nothing. If I open a new tab and do the same, it still does nothing; not even the initiation of trying to load a page. I cannot find anything on this on any help site and would really like to get back to using firebox.

All Replies (2)

Gnospen
Gnospen
more options

Try to open FF in safe mode. (hold down shift when you start) DO NOT RESET, continue to open in safe mode

Try now.

glennhughson
glennhughson கேள்வியின் உரிமையாளர்
more options

I have tried entering Mozilla Firefox in safe mode and attempted to load webpages but nothing happened as before. I refreshed firefox and that solved the problem and i was able to launch webpages... BUT. once i closed the browser and had to use it again the same problem came up and i was no longer able to open webpages again, thus requiring me to refresh yet again. of course this is no conducive to do each and every time as i will lose all saved information, bookmarks, etc.

any further thoughts on what to attempt next would be greatly appreciated. I have used Firefox for more than 8 years and have never encountered this anomaly.