We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My profile files are not visible in Finder (OSX 10.10 & previous). Can I fix this?

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by sfhowes

Mozilla help site instructions often start with locating the Thunderbird profile files. I can see these from within Tbird and with a Terminal command, but not with Finder. Why not? I believe I have message index corruption, but I cannot delete the index file as directed.

Mozilla help site instructions often start with locating the Thunderbird profile files. I can see these from within Tbird and with a Terminal command, but not with Finder. Why not? I believe I have message index corruption, but I cannot delete the index file as directed.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

When you select Help/Troubleshooting Information and click 'Show Folder', does the profile folder not open in Finder?

http://kb.mozillazine.org/Profile_folder_-_Thunderbird#Finding_your_profile

Instead of deleting the index msf files, you can rebuild them by right-clicking a folder in TB, Properties, Repair Folder.

Read this answer in context 👍 1

All Replies (1)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

When you select Help/Troubleshooting Information and click 'Show Folder', does the profile folder not open in Finder?

http://kb.mozillazine.org/Profile_folder_-_Thunderbird#Finding_your_profile

Instead of deleting the index msf files, you can rebuild them by right-clicking a folder in TB, Properties, Repair Folder.