Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Trouble setting up to use my own email address on a MAC

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 3 views
  • Last reply by Matt

I'm on my work computer. I am trying to get set up to use Thunderbird. It will not grant me access to use my own email address (says wrong password) but I'm just now setting it up for the first time. I tried the system's administrator password and that didn't work either. I do not want to use Thunderbird as my default email client. Any ideas?

I'm on my work computer. I am trying to get set up to use Thunderbird. It will not grant me access to use my own email address (says wrong password) but I'm just now setting it up for the first time. I tried the system's administrator password and that didn't work either. I do not want to use Thunderbird as my default email client. Any ideas?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

usually it is firewall or anti virus programs blocking the network connection that results is spurious incorrect password errors from the account wizard.

Given their recent adoption on MACs I now make the suggestion to mac users as well. Check both to ensure Thunderbird has full access to the internet. Disable any email anti virus scanning (it often does not understand the port probing that goes with the auto detect feature, and simply eats the results)

Read this answer in context 👍 0

All Replies (1)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

usually it is firewall or anti virus programs blocking the network connection that results is spurious incorrect password errors from the account wizard.

Given their recent adoption on MACs I now make the suggestion to mac users as well. Check both to ensure Thunderbird has full access to the internet. Disable any email anti virus scanning (it often does not understand the port probing that goes with the auto detect feature, and simply eats the results)