Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

12.0 "upgrade" made my Outlook messages disappear

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by patrickmc

footer633
footer633
more options

When the 12.0 upgrade installed itself the outlook email content on my home page disappeared. I can access the email from Outlook, but I can't see the messages on the homepage, just the dates.

When the 12.0 upgrade installed itself the outlook email content on my home page disappeared. I can access the email from Outlook, but I can't see the messages on the homepage, just the dates.

All Replies (1)

patrickmc
patrickmc
more options

Hello footer633,

Thank you for contacting Mozilla Support. What was it that upgraded to version 12? We just recently updated Firefox to version 29 and that could be what is causing this issue. Can you restart Firefox into safemode and see if the issue with Outlook still continues?

Diagnose Firefox issues using Troubleshoot Mode

Please let us know if this solves your issue.

Cheers, Patrick