Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my email messages are saying they have been sent but aren't going through to recipient. What should I do?

  • 1 பதிலளி
  • 6 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by Sander G.

Having problems with my email. Sent messages are saying they are delivered and sent successfully but aren't reaching the recipient. Is there something I can do to fix this?

Having problems with my email. Sent messages are saying they are delivered and sent successfully but aren't reaching the recipient. Is there something I can do to fix this?

All Replies (1)

In the Options menu of the compose message window, please enable both Delivery status notification and Return receipt. The first one will get you a report from the mail server about where your message has gone; the second is up to the receiving party.

Hope this helps you further!

Also is this just one person who does not get them? That might indicate a 'spam folder issue'. In that case, please verify if the messages are received when you use your webmail instead of your own Thunderbird.