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Tbird will no longer access my Rackspace sent or drafts folders. Must use local folders. What changed?

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  • Last reply by christ1

Vneut
Vneut
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Using thunderbird 24.4.0 with my Rackspace email account (configured for IMAP). Starting last week, it will no longer save messages to the "Sent" or "Drafts" folder on the Rackspace server. Emails are sending and receiving just fine, I just don't have a record of them anymore.

If I configure the account settings to save to a local Sent and Drafts folder on my office PC, everything works fine.

There are no issues with the Rackspace Web mail interface, nor with my iPhone. Problem is isolated to my office computer/Thunderbird setup.

Using thunderbird 24.4.0 with my Rackspace email account (configured for IMAP). Starting last week, it will no longer save messages to the "Sent" or "Drafts" folder on the Rackspace server. Emails are sending and receiving just fine, I just don't have a record of them anymore. If I configure the account settings to save to a local Sent and Drafts folder on my office PC, everything works fine. There are no issues with the Rackspace Web mail interface, nor with my iPhone. Problem is isolated to my office computer/Thunderbird setup.

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christ1
christ1
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Have you checked with Rackspace if they are having issues?