New mail account doesn't appear under Local Folders
i have several accounts, all nicely listed under Local Folders. Today i went in to create another account and followed the wizard and the account was setup, except that in the left-hand pane the is one instance that appears directly as a subdirectory of Inbox and another instance under, but not a subdirectory of, Outbox.
i've repeated the operation several times now - achieving the same result every time. How can i get this new address to appear under by Local Folders like all of my other well-behaved addressess?
Have a great morning! :)
All Replies (3)
I'm not sure I understand your folder structure. Can you post a screenshot of your folder pane?
http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem
christ1, thanks for replying!
Here's our screenshot...
Have a great afternoon! :)
P.D. // the account "llamadobahai.gmail.com" is the "offending" one - lol
fred மூலமாக
Thanks for the screenshot, but I'm still struggling to understand your folder structure. I
Your top-most folder is Inbox, that should be an account name. Underneath Inbox you do have a folder 'Local Folders', which shouldn't be there. I don't see from your screenshot whether the items underneath 'Local Folders' are just folders or actual accounts.
So your profile looks pretty much messed up to me. You may consider creating a new profile and start from scratch. You could then import your existing mail from the old profile to the new profile using this add-on.
https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/