Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

websites load but are distorted.

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 3 views
  • Last reply by cor-el

My websites load meaning there is no spinning wheel but sites like battlefield 3 and facebook don't load properly. On my facebook everything is still loading but according to firefox it is done loading. My battlefield 3 the entire website is just distorted and nothing is where it should be. However this only happens to certain websites. For example my Hotmail, newegg.com, and diablo 3 sites work but ebay has some missing images.

My websites load meaning there is no spinning wheel but sites like battlefield 3 and facebook don't load properly. On my facebook everything is still loading but according to firefox it is done loading. My battlefield 3 the entire website is just distorted and nothing is where it should be. However this only happens to certain websites. For example my Hotmail, newegg.com, and diablo 3 sites work but ebay has some missing images.

All Replies (3)

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.


Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

Thank you the shift refresh worked perfectly for all the sites that weren't loading properly.