Problems with Print Preview with Firefox 12 using Window 7
I no longer see a preview of my "Print Preview" screen as a few weeks ago. I can still pull down the Print Preview tab in Firefox 12, but the image in the Print Preview screen is gray. I tried my browser in Safe Mode without add-on without any luck.
I can open another browser (EI) and Print & Print Preview without any problems.
Any suggestions out there? Do you think I should uninstall and install Firefox 12 again?
All Replies (6)
Perform the suggestions mentioned in the following articles:
Check and tell if its working.
Tried Both:
Solution 1) I did not have a print.print_printer file ( So I couldn't proceed.)
Solution 2) Reset all Firefox Printers Settings - I didn't have prefs.js file ( So I couldn't proceed yet again)
Thanks for your response but still no luck. Any other suggestions?
Make sure that your Printer is selected in Firefox settings as described in this article -> How to print web pages in Firefox
Check and tell if its working.
Already checked.
But I tried again with no luck. Attach is a screen print of Print Preview Screen & Page Setup.
Can you solve the puzzle :)
You can use this button to go to the Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Open Containing Folder
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
Also see this article -> Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
Check and tell if its working while using Firefox in -> Diagnose Firefox issues using Troubleshoot Mode