Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 10 Download window appears blank Windows XP

  • 4 பதிலளிப்புகள்
  • 12 இந்த பிரச்னைகள் உள்ளது
  • 4 views
  • Last reply by John99

When I attempt to download a file it appears to download however when I download it the downloads window appears however it is blank and I can't right click on it and everything is greyed out. I would normally right click then go to OPEN CONTAINING FOLDER.

When I attempt to download a file it appears to download however when I download it the downloads window appears however it is blank and I can't right click on it and everything is greyed out. I would normally right click then go to OPEN CONTAINING FOLDER.

All Replies (4)

Downloading is something other add-ons and programs may interfere with.

The final suggestion in that is to try general troubleshooting which includes disabling other add-ons and plugins

I disabled all add-ons and plugins to no resolve I restarted firefox afterward as well.

Check a setting: Firefox button > Options > Options (or Tools > Options) > Privacy, check "Remember download history"

I you want to keep download history, do not clear in when using Clear Recent History or when automatically clearing history when Firefox closes


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

Ok so you tried safe mode and disabling plugins, what about the other suggestions in the article; then the suggestions in the linked article.

Have you searched for the downloads, do you know whether they are not downloading; or whether you just do not see them in the download folder.