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Cannot dowload firefox

  • 1 பதிலளி
  • 6 இந்த பிரச்னைகள் உள்ளது
  • 6 views
  • Last reply by cor-el

Whenever i tried to run Firefox this is the error i get: "Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now? " I have rebooted several times over and over again and It gives me the same exact warning each time. I can't seem to be able to download any version of firefox. PLEASE HELP!!!

Whenever i tried to run Firefox this is the error i get: "Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now? " I have rebooted several times over and over again and It gives me the same exact warning each time. I can't seem to be able to download any version of firefox. PLEASE HELP!!!

All Replies (1)

Try to run the Firefox program once as Administrator (right-click firefox.exe: Run as Administrator).
If that doesn't solve the problem then remove the Firefox program folder (C:\Program Files\Mozilla Firefox\) to do a clean reinstall.

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible.

  • Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data because all profile folders will be removed.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.