'''''"Every time I turn off automatic updates I get a reminder anyway as soon as I restart firefox. the option to disable updates DOES NOT WORK."'''''<br /> <br /> #'''You are an update behind '''in the 3.6.x version of Firefox. The current version is 3.6.18, you have version 3.6.17 #*To update to 3.6.18, download from the following link, SAVE it to your hard drive (SAVE it to your Desktop sot that you can find it), exit Firefox (File > Exit), run the installer you saved to your desktop #*http://www.mozilla.com/en-US/firefox/all-older.html ('''''read the information at the top about continuing support for 3.6.x''''') #*How to find your Firefox version: https://support.mozilla.com/en-US/kb/Finding+your+Firefox+version #'''To turn off automatic updates''' (not wise, but here goes): #*click Tools > Options > Advanced > Update tab, un-check "Firefox" and change any other options. #*See: https://support.mozilla.com/en-US/kb/Options%20window%20-%20Advanced%20panel '''''"I also have to type a new question everytime cause there is no way to check what I've already asked and chat support has been down for DAYS..."''''' To see your previously asked questions and your replies to questions asked by other users, sign in to the forum, and click "My Contributions" just above the first question on the list. '''Sort:''' Most Recent|Most Requested '''Show:''' All|Unsolved|Solved|No Replies|'''''<u>My Contributions</u>''''' This forum and the Chat page are staffed by '''''uncompensated volunteers'''''. Volunteers are few and sometimes the response/response times suffer as a result. <br /> -------------------------- <br /> '''You need to update the following.''' The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question. *Adobe Shockwave for Director Netscape plug-in, version 11.5 *Adobe PDF Plug-In For Firefox and Netscape 8.3.0 (very, very old) #'''''Check your plugin versions''''' on either of the following links': #*http://www.mozilla.com/en-US/plugincheck/ #*https://www-trunk.stage.mozilla.com/en-US/plugincheck/ #*'''Note: plugin check page does not have information on all plugin versions''' #*There are plugin specific testing links available from this page: #**http://kb.mozillazine.org/Testing_plugins #'''Update Shockwave for Director''' #*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player. #*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it). #*When the download is complete, exit Firefox (File > Exit) #*locate and double-click in the installer you just downloaded, let the install complete. #*Restart Firefox and check your plugins again. #*'''<u>Download link and more information</u>''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox #'''Update Adobe Reader (PDF plugin):''' #*From within your existing Adobe Reader ('''<u>if you have it already installed</u>'''): #**Open the Adobe Reader program from your Programs list #**Click Help > Check for Updates #**Follow the prompts for updating #**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below #*Download complete installer ('''if you do <u>NOT</u> have Adobe Reader installed'''): #**SAVE the installer to your hard drive (save to your Desktop so that you can find it after the download). Exit/Close Firefox. Run the installer you just downloaded. #**Use either of the links below: #***https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox ''(click on "Installing and updating Adobe Reader")'' #***''<u>Also see Download link</u>''': http://get.adobe.com/reader/otherversions/ #*After the installation, start Firefox and check your version again.

THANK YOU! X3!!! This worked for me. : )

You are welcome. What worked for you? Did you update to a more current version? Or did you turn off automatic updates? '''''So that other users can find solutions to previously asked Firefox support questions, please take a couple of minutes to return to the forum, sign in and click "Solved" next to my <u>F I R S T</u> answer above. Thanks. '''''