Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

A website I'm developing doesn't load in firefox properly

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 6 views
  • Last reply by cor-el

joshskelton
joshskelton
more options

Customers using firefox (at least on a mac, haven't tested on pc yet) are unable to load our content pages. The pages appear as jibberish (grey diamond framed question marks, etc.). This content loads in every other browser that we've tested. How can I change the format of our website so it loads properly in firefox? Many of our customers are mac/firefox users. Thanks!

Customers using firefox (at least on a mac, haven't tested on pc yet) are unable to load our content pages. The pages appear as jibberish (grey diamond framed question marks, etc.). This content loads in every other browser that we've tested. How can I change the format of our website so it loads properly in firefox? Many of our customers are mac/firefox users. Thanks!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The page http://www.redturtlemusic.com/highslide/sample-includes/include-short.htm was saved as UTF-16 (BOM UTF-16, litte-endian) in the text editor, but the main page is saved and send as UTF-8

You need to make sure that all pages are saved with the same UTF-8 encoding to avoid problems in Firefox and upload a new copy of that file to the server.