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Add-on updater is stuck trying to update Xmarks from 3.7.8 to 3.8.6 and I can't get past this to start Firefox.

  • 5 பதிலளிப்புகள்
  • 15 இந்த பிரச்னைகள் உள்ளது
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  • Last reply by silkphoenix

Running Firefox 3.6.9 with Xmarks installed. When I launch Firefox the "Add-on updater" starts trying to update Xmarks from 3.7.8 to 3.8.6. I can't complete, skip or cancel this update - the updater just hangs - and I can't get past it to open Firefox.

Running Firefox 3.6.9 with Xmarks installed. When I launch Firefox the "Add-on updater" starts trying to update Xmarks from 3.7.8 to 3.8.6. I can't complete, skip or cancel this update - the updater just hangs - and I can't get past it to open Firefox.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Can you open Firefox in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode

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All Replies (5)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Can you open Firefox in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode

Yes. Thanks (I didn't know about SafeMode). Should I tick the option to disable the add-on?

Yes, if the new version of Xmarks is causing Firefox not to launch correctly disable it.

Thanks for your help. Hopefully Xmarks developers will find and fix this in the next update.

baw,

The latest version of Xmarks is 3.8.7 and it works with Firefox 3.6.9. You might want to completely uninstall your Xmarks and reinstall it again.