Location Bar, Bookmark Popup and ALL dropdowns are broken!!
I've been having the strangest problem with 3.6. Once upgrading, I cannot access my Location Bar (clicking the arrow makes it flash and then it immediately dissapears and never comes back).
On top of that, if I try and Bookmark a site, I never get the popup (although it does bookmark).
In addition and probably the worst problem is ALL dropdowns on ALL websites are broken (such as a multiple choice dropdown on a form, like the one below on this page that says 'This Happened:")
The popup that shows recent usernames I've used is ALSO broken. This seems to affect every kind of dropdown menu within FireFox.
Running SafeMode with all plugins disabled does not fix.I have uninstalled FireFox 100%, as well as deleted all Mozilla folders and profiles from within my AppData.
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All Replies (6)
Your above posted system details show outdated plugin(s) with known security and stability risks.
- Shockwave Flash 10.0 r32
Update the Flash plugin to the latest version.
You can try http://kb.mozillazine.org/Locked_or_damaged_places.sqlite
If that doesn't help then try a new profile.
Create a new profile as a test to check if your current profile is causing the problems See Basic Troubleshooting: Make a new profile
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Thank you for the response. I went about and updated my Flash and that did not solve the issue.
Also, I already mentioned that I have COMPLETELY deleted FireFox data and and ALL profiles off my PC (under Users/AppData/Mozilla).
That includes creating a brand new profile from scratch and re-building the SQLLight.
Do you have any other suggestions? This only happens with 3.6 and above. If I install 3.5, everything works fine again.
Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You've already created a new profile, so you can initially skip that step.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Ok, so I did a (yet another) complete and total wipe of everything FireFox (even removed registry keys this time and removed everything from Program Files and AppData) and did a completely fresh install to a brand new directory...same problem.
Any other ideas at all?
Any other suggestions here? Surprising that nobody from Mozilla has answered.
Anybody??