Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

XULRunner/Profile Missing error. Cannot open Firefox even after reinstall.

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by dangar.tango

When trying to launch firefox like normal I got a "Your profile cannot be loaded. It may be missing or inaccessible" which would keep it from starting. Periodically, with firefox not even running in the background, I would get the XULRunner error (see attached image).

Looking online for solutions I took two steps: 1. located my profiles folder and deleted it 2. reinstalled firefox entirely

As you can see by the attached image the same error messages as before would actually interrupt the install itself.

I am at a loss and any help would be appreciated since Chrome sucks and I'd like to keep using Firefox.

When trying to launch firefox like normal I got a "Your profile cannot be loaded. It may be missing or inaccessible" which would keep it from starting. Periodically, with firefox not even running in the background, I would get the XULRunner error (see attached image). Looking online for solutions I took two steps: 1. located my profiles folder and deleted it 2. reinstalled firefox entirely As you can see by the attached image the same error messages as before would actually interrupt the install itself. I am at a loss and any help would be appreciated since Chrome sucks and I'd like to keep using Firefox.
Attached screenshots

dangar.tango மூலமாக திருத்தப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Well I got it working. Turns out the Firefox folder in appdata\local was corrupted. I just moved it to my desktop (it couldn't delete it but I'll figure that out later) and reinstalled Firefox and now it works.

Read this answer in context 👍 0

All Replies (1)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Well I got it working. Turns out the Firefox folder in appdata\local was corrupted. I just moved it to my desktop (it couldn't delete it but I'll figure that out later) and reinstalled Firefox and now it works.