Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't access e mails through firefox on laptop, stopped on 8/11, last update 8.7

  • 3 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 3 views
  • Last reply by cor-el

can't access emails emails through firefox on laptop, works fine on my mobile phone spent far too many hours with comcast, said it's not their problem

can't access emails emails through firefox on laptop, works fine on my mobile phone spent far too many hours with comcast, said it's not their problem

All Replies (3)

need a phone call from mozilla support [phone number] no additional info than above

Paul மூலமாக திருத்தப்பட்டது

Hi

I have removed your telephone number for your privacy and security as this is an open forum and we do not provide support by telephone.

Who is your email service provider?

There have been issues reported with the idm.xfinity.com server and it appears that Comcast/Xfinity has forgotten to update/renew the certificate for this domain. You can contact Comcast and point them to the Qualys SSL Report for idm.xfinity.com.

Try to login via this page:

See a thread like this one

More: