Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

password not recognised

  • 2 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 10 views
  • Last reply by petercross370

Thunderbird keeps asking for my password and does not recognise the correct one when I key it in, cannot download my emails.

Thunderbird keeps asking for my password and does not recognise the correct one when I key it in, cannot download my emails.

All Replies (2)

That usually means it is not the correct password, as Thunderbird is only reporting what the email host responds. Many email providers require a separate password for use with email clients, such as gmail, AOL, Verizon, and others. If you provide your email host, someone here may be able to assist, or you could contact your email provider.

Thanks for the reply David turns out I needed to upgrade my security setting to OAuth 2.0 in Mozillo-all good now