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Firefox keeps crashing - crash ID bp-4464ed8b-5dbb-4743-87d7-e994b0220704

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 13 views
  • Last reply by fred119

Firefox has been crashing frequently for at least the past month.

Firefox has been crashing frequently for at least the past month.

All Replies (4)

Check what's on the about:third-party page.

Please see below:

[rooksbas.dll File version 3.9.0.1 Vendor info IBM Occurrences 1 Avg. Blocking time (ms) 32.1338 mdnsNSP.dll File version 3.1.0.1 Vendor info Apple Inc. Occurrences 1 Avg. Blocking time (ms) -

 {
   "name": "rooksbas.dll",
   "fileVersion": "3.9.0.1",
   "typeFlags": 1,
   "signedBy": "IBM",
   "applicationName": "Trusteer Endpoint Protection",
   "applicationPublisher": "Trusteer",
   "events": [
     {
       "processType": "browser",
       "processID": 8516,
       "threadID": 4056,
       "loadStatus": 0,
       "loadDurationMS": 32.1338
     }
   ]
 },
 {
   "name": "mdnsNSP.dll",
   "fileVersion": "3.1.0.1",
   "typeFlags": 1,
   "signedBy": "Apple Inc.",
   "applicationName": "Bonjour",
   "applicationPublisher": "Apple Inc.",
   "events": [
     {
       "processType": "browser",
       "processID": 8516,
       "threadID": 7348,
       "loadStatus": 0,
       "loadDurationMS": 1.474
     }
   ]
 }

]

Note that this looks like an OOM (out of memory) issue. MOZ_CRASH Reason (Sanitized) : [unhandlable oom] Failed to allocate for GenericBuffer::put.

Thank you for your response. What causes OOM issues and how do I fix it?