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after system crash, email now in obscure folder <year> <id>

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  • Last reply by AgnesRM

kiselink
kiselink
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I was reading an email in inbox when my system crashed. The email is no longer in my inbox. I search with relevant terms in the inbox, no hits, then thunderbird says search all folders? I do and now I see the email listed in 2021 <email_id>@domain.

In the main thunderbird menus, there is no folder called 2021.

It looks like thunderbird moved the email into a temporary or hidden folder when the system crashed.

Does that make sense? How do I get the email moved back into the inbox of <email_id@domain? </p>

This is a POP setup.

I was reading an email in inbox when my system crashed. The email is no longer in my inbox. I search with relevant terms in the inbox, no hits, then thunderbird says search all folders? I do and now I see the email listed in 2021 <email_id>@domain. In the main thunderbird menus, there is no folder called 2021. It looks like thunderbird moved the email into a temporary or hidden folder when the system crashed. Does that make sense? How do I get the email moved back into the inbox of <email_id@domain? This is a POP setup.

All Replies (1)

AgnesRM
AgnesRM
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A guess but, the year may indicate you have it in an Archive folder. Easy to put things there - just pressing A at the wrong time will do it. You could test with an email that is not important - archive it and see if it arrives in the same location. Look up Mozilla article on "Archived Messages" for how this works, and how to set where your Archive is stored. If I am right about how this happened, that setting will tell you where to look for your lost email. Once you have it you can drag/copy it back to where you want it. Report back with results please - whether success or that's not the solution and we need to dig further.