Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

lost all my bookmarks

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 4 views
  • Last reply by FredMcD

centerperform
centerperform
more options

while i was doing something else, a new version of firefox asked to be installed. I closed the window but somehow it continued. I have a new version but all my bookmarks and bookmark tools etc are lost. I tried to follow the instructions from help, but it seems like the bookmarks have been deleted there is nothing in them. Are they stored anywhere in the computer and if so, how can I import them?

while i was doing something else, a new version of firefox asked to be installed. I closed the window but somehow it continued. I have a new version but all my bookmarks and bookmark tools etc are lost. I tried to follow the instructions from help, but it seems like the bookmarks have been deleted there is nothing in them. Are they stored anywhere in the computer and if so, how can I import them?

All Replies (2)

FredMcD
FredMcD
more options

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.