e mail problem
Optimum cannot help............Best buy geek squad cannot help.....When i open e mail it says i have no emails...that is not true because sometimes i can get it on other browsers, but i can't remember after trying so much...the next day i cannot get it...i always opened w firefox webmail and then optimum webmail, but it doesn't work for me anymore...
=Can you help and tell me what to do to fix it.....my cable company is Optimum... lois
All Replies (2)
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}
You could also check out e-mail browsers like Microsoft Outlook or Mozilla Thunderbird.
https://www.mozilla.org/en-US/thunderbird/
https://www.microsoft.com/en-ww/microsoft-365/outlook/email-and-calendar-software-microsoft-outlook