Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox not syncing

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 10 views
  • Last reply by Wesley Branton

chr.kon
chr.kon
more options

Yesterday i reset my PC , after reinstaling firefox sync is not working... I had tons of bookmarks - passwords etc Can anyone help?

Yesterday i reset my PC , after reinstaling firefox sync is not working... I had tons of bookmarks - passwords etc Can anyone help?

All Replies (1)

Wesley Branton
Wesley Branton
more options

Firefox Sync is NOT A DATA BACKUP SERVICE. It was not designed to be one and doesn't always work when used as one. Additionally, some account-related actions (like resetting your password) causes existing Firefox Sync data to be erased from the account.

That said, all hope may not be lost. If you used the Windows 10 reset feature, your old Firefox data is probably saved in the Windows.old folder that's on your hard drive.