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Most of "Thunderbird" 68.2.1 menu doesn't work! Especially quit.

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  • Last reply by Wayne Mery

JSteed
JSteed
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On Mac OS 10.14.6, with Thunderbird 68.2.1, almost the entire list of items in the "Thunderbird" menu, do not work. "Quit Thunderbird" ignores my clicks. "About Thunderbird" does nothing. "Preferences"--nothing. "Services" does have a dropdown submenu, which works. The "Hide..."s don't work, nor "Show all". Anyone sharing these issues?

On Mac OS 10.14.6, with Thunderbird 68.2.1, almost the entire list of items in the "Thunderbird" menu, do not work. "Quit Thunderbird" ignores my clicks. "About Thunderbird" does nothing. "Preferences"--nothing. "Services" does have a dropdown submenu, which works. The "Hide..."s don't work, nor "Show all". Anyone sharing these issues?

Wayne Mery மூலமாக திருத்தப்பட்டது

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Wayne Mery
Wayne Mery
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What happens if you do 1) Help > restart with addons disabled 2) shutdown and start again normal

JSteed
JSteed கேள்வியின் உரிமையாளர்
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I am able to checkmark the "Disable all add-ons" box, but the lit-up "Make changes and restart" button does not work. I had to choose "Continue in safe mode", and when the app came back up, I still could not quit from the menu.

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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As a test, please create a new empty profile. Does it work in that new profile?

See https://support.mozilla.org/en-US/kb/using-multiple-profiles for instructions