Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Only YouTube videos will play and videos from all other websites fail to play

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 16 views
  • Last reply by James

Whenever I try and play videos on Facebook, my university website or any other website I could think of the video will not play. Sometimes there is a "no video with supported format and mime type found" error. I have reinstalled, started in safe mode, deleted all cache and cookies and nothing has worked. I am running Ubuntu 18.04.1 and Firefox 61.0.1

Whenever I try and play videos on Facebook, my university website or any other website I could think of the video will not play. Sometimes there is a "no video with supported format and mime type found" error. I have reinstalled, started in safe mode, deleted all cache and cookies and nothing has worked. I am running Ubuntu 18.04.1 and Firefox 61.0.1

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Thanks for the help. I installed ubuntu-restricted-extras and now it all works.

Read this answer in context 👍 0

All Replies (4)

If you check YouTube's format support page, is support for H.264/MP4 found or missing?

https://www.youtube.com/html5

Note: Firefox doesn't include MPEG decoding (it's patented), so if that isn't already in your distribution, you might need to install additional software. Not sure if there are useful links here or whether a Linux user will need to jump in: Fix common audio and video issues.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Thanks for the help. I installed ubuntu-restricted-extras and now it all works.

Great, please mark the answer as solved that fixed your issue. Thanks.

KazePrince said

Thanks for the help. I installed ubuntu-restricted-extras and now it all works.

It likely installed the needed FFmpeg package that HTML5 players use as Gstreamer has not been used for quite a while now. FFmpeg packages may not be installed during a Linux distro install.