Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't get the add-on to handel migration from WLM to TB to work - error message keeps coming up

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by Matt

I am trying to move email folders from WLM to TB. I have tried to download the add-on and I have added in Unpacker to handle the xpi extension but I keep getting an error message before attempting to get at my folder in WLM. What am I doing wrong please?

I am trying to move email folders from WLM to TB. I have tried to download the add-on and I have added in Unpacker to handle the xpi extension but I keep getting an error message before attempting to get at my folder in WLM. What am I doing wrong please?

All Replies (1)

have you actually included the XPi in the add-on managed so you have an importexporttools menu (I am assuming that add-on is what you are talking about).

I suggest you read this and install the add-on instead of using this unpacker whatever it is. https://support.mozilla.org/en-US/kb/installing-addon-thunderbird