Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot get access to a previously bookmarked site, how restore?

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 8 views
  • Last reply by FredMcD

New version fast - good. But banking has disappeared. I used to have bank bookmarked and on fav bar (as is met office) but now met office comes up like a rocket, but no bank connection at all. Little blue ball just wobbles from side to side. Cannot be other than Mozilla because bank still accessible using same router to same hub from same place. How do I get the bank site back? Have tried going to their full web site rather than direct to accounts interface, but still no access. Please expalin in words of layman as I do not understand the technical talk

New version fast - good. But banking has disappeared. I used to have bank bookmarked and on fav bar (as is met office) but now met office comes up like a rocket, but no bank connection at all. Little blue ball just wobbles from side to side. Cannot be other than Mozilla because bank still accessible using same router to same hub from same place. How do I get the bank site back? Have tried going to their full web site rather than direct to accounts interface, but still no access. Please expalin in words of layman as I do not understand the technical talk

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I had tried this already with no luck. So got on to bank - suppose should have done first! - and they talked me through possible solutions. Last of all "switch router off then on after 10 secs". Worked like a dream. These modern devices are SO reliable!

Sorry to have bothered you

Read this answer in context 👍 0

All Replies (3)

It's possible that the link you are using is no longer valid. Try accessing the bank using its main page.

If you are getting any error message, please post it here.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I had tried this already with no luck. So got on to bank - suppose should have done first! - and they talked me through possible solutions. Last of all "switch router off then on after 10 secs". Worked like a dream. These modern devices are SO reliable!

Sorry to have bothered you

Not a bother. Someone else with the same problem may find your answer. Safe surfing.