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Web videos work on edge but not firefox. Flash/Win/Media all updated. Help please

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  • Last reply by FredMcD

barnesjk
barnesjk
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I have recently upgraded my computer. Win10 64bit, GTX 980 VC, 4K monitor. All Win 10, Flash, Win Media player Add ons updated and tried. Web based videos on (http://www.brisbanetimes.com.au/?eid=cpc:nnn-15omn0932-optim-nnn:google_adwords-11/02/2015-bau_paid_search_campaign-dom-textad-nnn-bt-nnn&campaign_code=15caf035&promote_channel=sem&gclid=CPyW14KDusgCFVaXvQoddZoGeg) will play on Edge but not Firefox. Any suggestions please

I have recently upgraded my computer. Win10 64bit, GTX 980 VC, 4K monitor. All Win 10, Flash, Win Media player Add ons updated and tried. Web based videos on (http://www.brisbanetimes.com.au/?eid=cpc:nnn-15omn0932-optim-nnn:google_adwords-11/02/2015-bau_paid_search_campaign-dom-textad-nnn-bt-nnn&campaign_code=15caf035&promote_channel=sem&gclid=CPyW14KDusgCFVaXvQoddZoGeg) will play on Edge but not Firefox. Any suggestions please

All Replies (1)

FredMcD
FredMcD
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What type of player do they use? Right-click the player. Flash, HTML5 . . . . .

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: