I am not sure if this is a Firefox related question. You are mentioning when you start your computer and when you open mail. Someone asked a similar question recently, and we were rather concerned in case it was a phishing site or malware problem * How do I set up an administrator? [/questions/1134400] I am told by my bank that I must sign in as administrator. How do I do that? Perhaps you could give more information and a screenshot * [[How do I create a screenshot of my problem?]] Remember though that this forum question is on a public website. If it is a Windows question consider asking somewhere like sevenforums.com