Cannot get new messages without restarting thunderbird.
Clicking Get Messages does nothing. I have to restart Thunderbird in order to download new messages - seeing email on other devices, and in GoDaddy web mail work space, so I know there is mail there. On Mac OS 10.11, Thunderbird 38.7.1, IMAP account. I'm seeing posts about this problem on PCs as well. Anyone find a solution??
All Replies (3)
Did you contact GoDaddy about this? Assuming there is a GoDaddy support forum, check whether other users have the same problem.
What's the interval for how often you check for new mail?
Challenge GoDaddy with the information below. https://bugzilla.mozilla.org/show_bug.cgi?id=1260724#c10
It would appear Godaddy may have actually addressed their issue.
Our analysis is godaddy had/has an issue with their server software not actually delivering the mail it had said was here.
See the information in This bug for details.