Firefox crashes
Doing a test and for some reason it keeps crashing. I've uninstalled and installed it again and it keeps crashing
Doing a test and for some reason it keeps crashing. I've uninstalled and installed it again and it keeps crashing
All Replies (2)
Try to start Firefox in Safe Mode by holding down the Shift (Mac: Options) key to see if that helps.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-":
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).
- click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
Alternatively you can open about:crashes via the location/address bar.
See also:
The crash report is several pages of data. We need the report numbers to see the whole report.