Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Won't transfer money from one account to another; also won't let me compose email.

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by FredMcD

When in my bank account, I cannot transfer funds from one account to another; it also won't let me sign off. When I'm in my email I cannot compose emails.

When in my bank account, I cannot transfer funds from one account to another; it also won't let me sign off. When I'm in my email I cannot compose emails.

All Replies (1)

What error messages do you see?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.