Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

support.mozilla.org uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 5 views
  • Last reply by user1232022

Hi, most of websites - google, Facebook, YouTube, ... keeps on saying that the connection is untrusted. I had an issue before, so I deleted some certificates and it seems that I cleaned too much. 1. I tried uninstalling and installing Mozilla again and nothing. 2. I renamed the file cert8.db to cert8.db.old in the Firefox Profile Folder to reset all root certificates. But it did not help. 1. My date and time is correct. 2. Save mode did not help. Anyone can help me please? Thank you

Hi, most of websites - google, Facebook, YouTube, ... keeps on saying that the connection is untrusted. I had an issue before, so I deleted some certificates and it seems that I cleaned too much. 1. I tried uninstalling and installing Mozilla again and nothing. 2. I renamed the file cert8.db to cert8.db.old in the Firefox Profile Folder to reset all root certificates. But it did not help. 1. My date and time is correct. 2. Save mode did not help. Anyone can help me please? Thank you

தீர்வு தேர்ந்தெடுக்கப்பட்டது

sorry, this was a beginner mistake, I did not restart Mozilla... Now the renaming of the file cert8.db to cert8.db.old in the Firefox Profile Folder indeed worked. thank you

Read this answer in context 👍 0

All Replies (1)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

sorry, this was a beginner mistake, I did not restart Mozilla... Now the renaming of the file cert8.db to cert8.db.old in the Firefox Profile Folder indeed worked. thank you