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Should I reload Thunderbird?

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by Strom

I just entered info for a second account but TB used info from 1st account. Last week it had trouble sending emails and saving a draft and then 160+ drafts of old sent emails appeared in Drafts (many were duplicates of same sent mail but with different timestamps).

I just entered info for a second account but TB used info from 1st account. Last week it had trouble sending emails and saving a draft and then 160+ drafts of old sent emails appeared in Drafts (many were duplicates of same sent mail but with different timestamps).

தீர்வு தேர்ந்தெடுக்கப்பட்டது

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
  • Who is the email provider?
  • Who is the internet provider?
  • What is the exact error message, if you get one?
  • What steps did you take right before this happened?

Please post back with this information and any other questions you might have.

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All Replies (2)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
  • Who is the email provider?
  • Who is the internet provider?
  • What is the exact error message, if you get one?
  • What steps did you take right before this happened?

Please post back with this information and any other questions you might have.

After 4 or 5 tries I got the second account to load, and was able to move email to the second account, VERY HELPFUL CAPABILITY.

I haven't had the sending & saving problem lately so close out this request for help.

Strom said

I just entered info for a second account but TB used info from 1st account. Last week it had trouble sending emails and saving a draft and then 160+ drafts of old sent emails appeared in Drafts (many were duplicates of same sent mail but with different timestamps).