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My connection keeps timing out on Thunderbird and I can no longer receive or send emails. It's not the server, but Thunderbird that's the issue.

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kscholiadis
kscholiadis
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I created an IMAP account last week and I did this with support from my provider. Emails were sending and receiving fine. 3 days ago a message started popping up that the connection was timing out and I couldn't send or receive emails. I went onto my webmail to test the server, but my emails were sending, so it is not the server but my account settings on Thunderbird. I checked the Password, I removed saved passwords, and when I restarted Thunderbird, the same thing happened but now there isn't a saved password nor does it ask me to re-enter the password.

Please advise. Thank you!

I created an IMAP account last week and I did this with support from my provider. Emails were sending and receiving fine. 3 days ago a message started popping up that the connection was timing out and I couldn't send or receive emails. I went onto my webmail to test the server, but my emails were sending, so it is not the server but my account settings on Thunderbird. I checked the Password, I removed saved passwords, and when I restarted Thunderbird, the same thing happened but now there isn't a saved password nor does it ask me to re-enter the password. Please advise. Thank you!

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Matt
Matt
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have you tried the same test with your anti virus not scanning outgoing and incoming mail (it does not do that when you use web mail)