After Ghostery update, Firefox crashes and won't let me navigate with tabs. Add-on manager won't finish opening to let me get rid of Ghostery. How to resolve?
Using Firefox 22, Ghostery auto-updated. It said there was a conflict with the Beef Taco add-on; when I went to disable the add-on, nothing worked properly. Now FF crashes constantly, won't allow me to use tabs properly, and the add-on manager won't finish opening to allow me to make changes to add-ons. How can I remove Ghostery without the manager? (Even this form isn't functioning properly to allow me to add information, sorry.)
Alla svar (4)
Ha, I RTFFed and opened in safe mode to kill ghostery. But has the newest version of ghostery dealt with this problem, or should I switch to disconnect?
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
Thank you.
I was able to fix the immediate problem. However, my question is now, has the newest version of ghostery resolved this issue? It seems to be a widespread problem.
You would have to ask the developers of Ghostery.
Looks like a new version as of the 19th - is that what you have now?
http://purplebox.ghostery.com/
Their support site is here.
https://getsatisfaction.com/ghostery