Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Why does Firefox open when I try to download a printer driver from a disc and how do I stop it?

Bigdipper49
Bigdipper49
more options

I can't download the folders on the disc because Firefox keeps opening and saying there is no Internet connection. This is correct, there is no connection. According to the company I don't need Internet to use the driver on the disc. Help!

I can't download the folders on the disc because Firefox keeps opening and saying there is no Internet connection. This is correct, there is no connection. According to the company I don't need Internet to use the driver on the disc. Help!

Alla svar (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Is this on Windows? Try making IE your default browser temporarily, as something on the disk may be designed to launch in IE.

Or try holding the Shift key when you insert the disk to block the AutoRun feature (with optical media, wait until the disk stops spinning before releasing the key) and then access the files using Windows Explorer.