Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

i am downloading files, but when i try to run i am not able to get the run prompt.

  • 2 svar
  • 3 har detta problem
  • 1 visning
  • Senaste svar av FredMcD

more options

downloads are appearing in show all downloads, but i am not able to run those downloaded files, also downloads are disappearing from the location i gave after the downloads are completed.

downloads are appearing in show all downloads, but i am not able to run those downloaded files, also downloads are disappearing from the location i gave after the downloads are completed.

Alla svar (2)

more options

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

more options

Make sure that you are looking in the right directory. Check the settings on your down loader. Are you using any kind of re-direct downloads program. As to finding your files; Open your computers file manager program. Go to the top directory of the drive your downloads should be on. Set your programs search options to scan sub- directories and hidden directories and so on. Starting from the home directory __C:\__D:\__ or whatever, enter in the search window the file name of the last download you did. Wait for the search to end. The search may take a while. When the search is done then look carefully thru the list. If you can, have the list sorted by name.