Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

My Verizon Website Elements Will not Load

  • 2 svar
  • 2 har detta problem
  • 2 visningar
  • Senaste svar av Bud

Bud
Bud
more options

When logged on My Verizon account web site and I try to load certain links from the page, such as Billing FAQ's, I keep getting, "Bad requestYour browser sent a query this server could not understand."

When logged on My Verizon account web site and I try to load certain links from the page, such as Billing FAQ's, I keep getting, "Bad requestYour browser sent a query this server could not understand."

Vald lösning

jscher2000, Thanks! I did what you said above and it worked.

Warmest Regards, Bud

Läs svaret i sitt sammanhang 👍 0

Alla svar (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Firefox > Preferences > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

This can take a minute or two if you have a large cache.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:

Tools > Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?

Bud
Bud Frågans ägare
more options

Vald lösning

jscher2000, Thanks! I did what you said above and it worked.

Warmest Regards, Bud