Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox crashes, even in Safe Mode

  • 1 svar
  • 8 har detta problem
  • 9 visningar
  • Senaste svar av cor-el

jeannem_uno
jeannem_uno
more options

Firefox cannot be opened at all. I've updated Firefox recently, checked addons/plugins, tried running in Safe Mode and it crashes before it restores my session (when in safe mode). I've seen error messages for plugincontainer.exe, that it needs to close. No windows updates need to be installed.

Firefox cannot be opened at all. I've updated Firefox recently, checked addons/plugins, tried running in Safe Mode and it crashes before it restores my session (when in safe mode). I've seen error messages for plugincontainer.exe, that it needs to close. No windows updates need to be installed.

Alla svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I see that you have Trusteer Rapport installed.
There have been a lot of crashes reported related to that program.

Try to stop Trusteer Rapport if installing the latest version doesn't help.

Start Menu > Programs > Trusteer Rapport > Stop Rapport Mac:System Preferences -> Other -> Rapport -> Stop Rapport