Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

This is tiresome already! I have repeatedly downloaded the Silverlight update to version 5.1 but firefox continues to show version 4.1.10111.0.

more options

FIREFOX 16.0.2 CONTINUES TO SHOW SILVERLIGHT 4.1.10111.0 IN PLUG-INS DESPITE REPEATEDLY UNINSTALLING SILVERLIGHT AND THEN INSTALLING SILVERLIGHT VERSION 5.1.

FIREFOX 16.0.2 CONTINUES TO SHOW SILVERLIGHT 4.1.10111.0 IN PLUG-INS DESPITE REPEATEDLY UNINSTALLING SILVERLIGHT AND THEN INSTALLING SILVERLIGHT VERSION 5.1.

Alla svar (3)

more options

Your system details list shows a Silverlight 5.1.10411.0 version.

Where do you see the Silverlight 4.1.10111.0 version?

more options

I have installed Silverlight 5.1.10411.0 but the red message stating "Silverlight plug-in is know to be vulnerable and should be updated" but when I follow the "update now" link it just goes to a page saying "Silverlight 4.1.10328.0 has been blocked".

I think the problem is that the red warning message should have been removed when users have updated to 5.1.10411.0 but it hasn't for some reason despite what seems to be a successful install ?

more options

I also still get the flashing RED Lego brick (plugin) symbol in the browser navigation toolbar when I go to sign-in on any https: prefixed website (see attached picture) even though Silverlight 5.1.10411.0 'appears' to be installed according to the Add-ons Manager display.

What is going on?????