Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Sync setup stuck on Droid X "Battery & data manager" settings page

more options

After I entered my login and key information in the Sync setup, it gave me a warning that data sync would happen in background and provided a link to my "Battery & data manager" settings. I mistakenly clicked that link. now Sync setup is stuck on that settings screen and does not appear to be actively syncing with my account. I tried quitting out of Firefox and going back in to Sync setup - still takes me directly to the battery manager screen. please help! i am using latest Firefox Beta on Droid X.

After I entered my login and key information in the Sync setup, it gave me a warning that data sync would happen in background and provided a link to my "Battery & data manager" settings. I mistakenly clicked that link. now Sync setup is stuck on that settings screen and does not appear to be actively syncing with my account. I tried quitting out of Firefox and going back in to Sync setup - still takes me directly to the battery manager screen. please help! i am using latest Firefox Beta on Droid X.

Ändrad av rickypowers12

Vald lösning

Hi Ricky!

Have you tried to uninstall and install Firefox Beta again?

There's also a known limitation and this is that you can't have two versions of Firefox running Sync in a mobile device. Do you happen to have Aurora or Nightly also connected to Sync? The Sync engineers are trying to figure out how to resolve that. You can learn more about it here: https://wiki.mozilla.org/User:Anaaktgeboren/NativeSync#Android_Sync_behavior_with_multiple_Firefox_versions_installed

I hope it helps. Ibai

Läs svaret i sitt sammanhang 👍 2

Alla svar (4)

more options

Doesn't happen to me on my Droid X, try to restart your phone, and reopen Firefox.

more options

Tried that several times and tried quitting Firefox from the settings menu, to no avail.

I edited my original post to more accurately describe the settings menu I'm stuck in. Couldn't remember the name when typing the first time around.

more options

Vald lösning

Hi Ricky!

Have you tried to uninstall and install Firefox Beta again?

There's also a known limitation and this is that you can't have two versions of Firefox running Sync in a mobile device. Do you happen to have Aurora or Nightly also connected to Sync? The Sync engineers are trying to figure out how to resolve that. You can learn more about it here: https://wiki.mozilla.org/User:Anaaktgeboren/NativeSync#Android_Sync_behavior_with_multiple_Firefox_versions_installed

I hope it helps. Ibai

more options

Finally tried that, it did the trick. I was hoping there was some other solution. Thanks.