We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

FROZE while checking add-ons for compatibility from firefox 9 to 10... WONT OPEN

  • 2 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av sothavok

sothavok
sothavok
more options

i opened firefox 9 and it brought up a tab that was seeing if my old add-ons would work with firefox 10... in the process my window froze so i closed it

ever since then it wont open no matter if i hold shit and start it.... even if i completely reinstall it into a new folder it still wont open

any clue?

i opened firefox 9 and it brought up a tab that was seeing if my old add-ons would work with firefox 10... in the process my window froze so i closed it ever since then it wont open no matter if i hold shit and start it.... even if i completely reinstall it into a new folder it still wont open any clue?

Alla svar (2)

Vivek
Vivek
more options

You can try to clean install a fresh copy after uninstalling the present version via Windows Control Panel Programs and Features. While uninstalling make sure to choose deleting the preferences and folders. Please also see this regarding problems with security software.

To backup important info which can be restored later, please see this. Some of the important files could be places.sqlite which holds the bookmarks and history, key3.db + signons.sqlite which are needed to restore the saved passwords etc.

Firefox Profile Folder & Files

Firefox Latest

sothavok
sothavok Frågans ägare
more options

google chrome just grabbed everything from my saved information from firefox and i have all my bookmarks and everything... i think ill just stick to chrome since it hasnt crashed on me yet... thanks though

bye firefox