Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Firefox won't open, I get this message: XULRunner - Platform version 8.0.1 is not compatible with miniVersion>=7.0.1maxVersion<=7.0.1.

  • 3 svar
  • 2 har detta problem
  • 4 visningar
  • Senaste svar av cor-el

more options

When I try to start up Firefox, I immediately get a samll window with the above message. It looks like this: XULRunner Platform version 8.0.1 is not compatible with miniVersion>=7.0.1 maxVersion<=7.0.1

When I try to start up Firefox, I immediately get a samll window with the above message. It looks like this: XULRunner Platform version 8.0.1 is not compatible with miniVersion>=7.0.1 maxVersion<=7.0.1

Alla svar (3)

more options

If you use ZoneAlarm Extreme Security then disable Virtualization and reinstall Firefox.

See:

more options

Thank you! I don't use ZoneAlarm Extreme Security but I will try to do the reinstall anyway. Internet Explorer doesn't open either. Not sure how I am going to get another browser to download it when I can't access the Internet?

more options

Be sure to delete the Firefox program folder before (re)installing Firefox as the usual cause of this problem in that not all files got updated properly and some .ini files like application.ini and platform.ini are still older versions.