Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox hangs indefinitely after opening Preferences

  • 4 svar
  • 1 har detta problem
  • 2 visningar
  • Senaste svar av Jake

Jake
Jake
more options

This morning I noticed that Firefox hangs indefinitely whenever I open Preferences and navigate to the Applications tab. I have tested this using Firefox beta and Firefox Aurora. I have also tested this using a completely new account. It always results in the same outcome.

The only correlation I can make is that I was asked to update Flash recently (yesterday or today) by YouTube, saying I was running a version lower than 10. I knew this was a ridiculous claim, but I installed an update anyway. YouTube still gave me the same error, so I uninstalled then reinstalled Flash. Flash now works fine. I'm not sure if the issue was happening before I updated Flash, but that is when I noticed it.

This morning I noticed that Firefox hangs indefinitely whenever I open Preferences and navigate to the Applications tab. I have tested this using Firefox beta and Firefox Aurora. I have also tested this using a completely new account. It always results in the same outcome. The only correlation I can make is that I was asked to update Flash recently (yesterday or today) by YouTube, saying I was running a version lower than 10. I knew this was a ridiculous claim, but I installed an update anyway. YouTube still gave me the same error, so I uninstalled then reinstalled Flash. Flash now works fine. I'm not sure if the issue was happening before I updated Flash, but that is when I noticed it.

Ändrad av Jake

Alla svar (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to delete the mimeTypes.rdf file in the Firefox Profile Folder.

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder
Jake
Jake Frågans ägare
more options

No luck. I deleted it and fired up Firefox and had the same result.

The odd thing is it happens across different profiles.

Jake
Jake Frågans ägare
more options

Bump.

Jake
Jake Frågans ägare
more options

Bump. No one has any other options? I've found similar problems in different versions, but none of them have solutions...is this honestly an unsolvable problem?