Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Why can I not logout of a secure Banking site, the "sign out" function is not available?

  • 1 svar
  • 1 har detta problem
  • 5 visningar
  • Senaste svar av cor-el

davidzena
davidzena
more options

With Firefox I can log into a secure Banking site and operate normally until I want to sign out. The top bar which contains the sign out function can be accessed but the button does not function. Nor do any other buttons/functions within this top bar. .I have a similar problem with all my Banking sites. These sites, however, do not have this problem in Internet Explorer!

With Firefox I can log into a secure Banking site and operate normally until I want to sign out. The top bar which contains the sign out function can be accessed but the button does not function. Nor do any other buttons/functions within this top bar. .I have a similar problem with all my Banking sites. These sites, however, do not have this problem in Internet Explorer!

Alla svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That problem can be caused by the Yahoo! Toolbar that extents too much downwards and covers the top part of the browser window and thus makes links in that part of the screen not clickable.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

You can keep an eye on this thread: