Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

firefox on mac won't update to Firefox 5.0.1 ; just keeps saying it's trying to connect to the server but never does

  • 1 svar
  • 18 har detta problem
  • 1 visning
  • Senaste svar av cor-el

more options

I have a mac running OS X 10.5.8 I keep getting a pop up to download an update to my firefox browser (4.0.1). When I select update, it tries to connect to the server, but never does. This is been going on for a month.

I have a mac running OS X 10.5.8 I keep getting a pop up to download an update to my firefox browser (4.0.1). When I select update, it tries to connect to the server, but never does. This is been going on for a month.

Alla svar (1)

more options

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.